Privacy Policy
At All Reach Lighting, we are committed to protecting your privacy when you visit our website. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect your data.
By accessing our website, you acknowledge and agree to the terms and conditions described in this policy. We reserve the right to modify this policy at our sole discretion, and any changes will be effective immediately upon posting.
What information is collected, and why?
Non-Personal Information: When you visit our website, we collect information that does not personally identify you, such as the domain from which you are accessing the site and the type of browser you use. We also track specific session details, including the date and time of your visit and the pages you view. This data is used to analyse website usage and improve its content and functionality.
Personally Identifiable Information (PII): In some cases, we may request personally identifiable information, such as your name, email address, postal address, and phone number. This information is collected when you engage in activities such as:
- Registering for online seminars or demonstrations
- Requesting a pricing quote
- Corresponding with us
- Any other activity that requires us to contact you
All Reach Lighting does not collect any financial or health-related information.
How is the information used?
Non-Personal Information: We use non-personal information to analyse how our website is used and to improve its content and services.
Personally Identifiable Information (PII): This information is used to enhance the content of the website and improve the services we provide to you.
All Reach Lighting owns the collected data and will not sell, trade, or rent it to third parties. We may use your information to contact you for follow-up communication, including promotional offers, updates on new services, or changes to the website.
SMS Consent & Message Frequency
By opting into our SMS messaging service, you agree to receive text messages from All Reach Lighting at the phone number you provided. These messages may include appointment reminders, service updates, support follow-ups, and other communications. Message frequency may vary, and message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. You can opt out of SMS messages at any time by replying “STOP” or “CANCEL” to any message.
For assistance, reply “HELP” or contact us at [email protected] or call (303) 222-1987
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying “STOP” or “CANCEL” to any message from us. Alternatively, you can email us at [email protected] or call (303) 222-1987 to request removal from our messaging list. Once you opt out, we will send you a final confirmation message and remove your number from our system.
Data Retention
We retain your information as long as you are subscribed to our SMS service. You may request deletion of your data at any time. If you wish to have your information deleted, please contact us at [email protected], and we will remove your data from our systems.
Are “Cookies” used on the website?
Like most websites, All Reach Lighting uses cookies to store information, including visitor preferences and the pages that were visited. This helps us optimize the user experience and customize the content of our website based on browser type and other preferences.
Cookies and SMS Tracking
We may also use cookies and similar tracking technologies to track engagement with SMS messages to ensure efficient communication and improve service quality.
How is personally identifiable information safeguarded?
All Reach Lighting employs industry-standard methods to safeguard your personal information. These measures include firewalls, intrusion monitoring, and encrypted passwords to protect electronic data. Access to PII is limited to authorized personnel on a need-to-know basis.
SMS Data Security
We take the necessary security measures to protect your personal information provided through SMS from unauthorised access, disclosure, or alteration. This includes using encryption and secure servers to store and process your data. We are committed to ensuring the privacy of your information and safeguarding your communication through SMS.
Links to other websites
The All Reach Lighting website may contain links to other websites. These external sites are not under our control, and we are not responsible for their content, privacy practices, or data collection. This Privacy Policy does not cover the privacy practices of other websites.
How to opt out of correspondence
Based on the information you provide, we may send email correspondence to keep you informed about our services. Each email will contain an easy way to opt out of further communication.
Contact Information
For any questions or concerns regarding this Privacy Policy, you may contact us at:
- Email: [email protected]
- Phone: (303) 222-1987